Terms and Conditions

Zognition, LLC  – Terms and Conditions

Welcome to ZogniQ. Please read these Terms and Conditions carefully before using our website or purchasing any of our products. By accessing or using our site, you agree to be bound by these Terms and Conditions. If you do not agree, please do not use our site.

1. General Information

These Terms and Conditions govern the use of the ZogniQ website and any transactions carried out on this platform. By using this site, you acknowledge and agree that all purchases, interactions, and content you access are subject to these Terms and Conditions.

2. Product Use

All ZogniQ products are designed for licensed medical professionals, in a medical setting unless otherwise specified. You should consult a healthcare professional before beginning any LLLT treatment.

3. Orders and Payment

By placing an order on our website, you represent that:

  • You are a licensed, healthcare professional legally capable of entering into a binding contract.
  • All details you provide to us are accurate, complete, and up to date.
  • You have the necessary authorization to use the payment method provided.

We reserve the right to refuse or cancel orders if:

  • The product is unavailable.
  • The pricing or description was incorrect.
  • We suspect fraudulent activity or an unauthorized transaction.

4. Shipping and Delivery

We strive to process and ship orders within the timeframe stated on our website. However, shipping times may vary due to external factors beyond our control. ZogniQ is not responsible for delays caused by the carrier or any other third party involved in the shipping process.

5. Returns and Refunds

ZogniQ offers a 30-day money-back guarantee on all products. If you are not satisfied with your purchase, you may return it within 30 days of receipt for a full refund, excluding shipping fees, provided the product is in its original condition.

To initiate a return Contact our customer support at info@zognition.com..

6. Warranty

ZogniQ products come with a 1-year limited warranty covering defects in materials and workmanship. The warranty does not cover damages caused by misuse, unauthorized modifications, or normal wear and tear.

If a product defect arises during the warranty period, contact customer support for repair, replacement, or refund at our discretion.

7. Limitation of Liability

ZogniQ is not liable for any direct, indirect, incidental, or consequential damages that result from the use or inability to use our products or website. This includes, but is not limited to, loss of data, profit, or health outcomes.

In no event shall our liability exceed the amount you paid for the product purchased.

8. Intellectual Property

All content on the ZogniQ website, including but not limited to text, graphics, logos, images, and software, is the property of ZogniQ or its licensors and is protected by copyright, trademark, and other intellectual property laws.

You may not reproduce, distribute, modify, or otherwise use any content without prior written consent from ZogniQ.

9. Privacy Policy

Your privacy is important to us. We collect and use personal information in accordance with our Privacy Policy, which outlines how we gather, use, and protect your data when you use our services.

10. Changes to Terms and Conditions

ZogniQ reserves the right to modify these Terms and Conditions at any time without prior notice. Any changes will be posted on this page, and your continued use of our website after such changes are made constitutes acceptance of the new terms.

11. Governing Law

These Terms and Conditions are governed by and construed in accordance with the laws of Michigan, without regard to its conflict of law principles. Any disputes arising out of or relating to these terms shall be subject to the exclusive jurisdiction of the courts in Michigan.

12. Contact Information

If you have any questions or concerns regarding these Terms and Conditions, please contact us at:

Zognition, LLC

1213 Enterprise Drive Highland, Michigan 48357
info@zognition.com
1 (833) 429-3392 (text or call)